Customer satisfaction with quick-service restaurants dipped in 2021.
The American Customer Satisfaction Index released its annual report on the full-service and quick-service dining segments this week.
Satisfaction in the fast food and fast-casual worlds, of local interest due to Dublin-based Wendy’s Inc., dipped 2.6% to a score of 76.
Customer satisfaction with Wendy’s was flat to last year at 73.
Wendy’s (Nasdaq: WEN) ranked 18th of the 23 brands ranked, tied with Sonic and Jack in the…
