While there are many opinions on the state of our health care system, most would agree that fragmentation of the system is a major fault and source of frustration. This affects both those who provide and receive care, but the fragmentation is particularly acute for our nation’s seniors. We ask patients, often at their most vulnerable, to navigate a complex and uncoordinated system, where communication still sometimes takes the form of a fax, a technology that is more than 50 years old. We can,…
