When Marcio Pizanelli needed to refinance the note coming due on his Doral warehouses, he went to the large, institutional bank he’d always done business with. And he was ignored. When he finally got their attention, they weren’t easy to work with and their interest rate was high.
So a friend introduced Pizanelli to Luis Gonzalez, a relationship manager with Banesco USA (Banesco). In a few weeks, the small business owner originally from Brazil had refinanced his loan with Banesco. The loan was…