Bank of America faces trademark lawsuit over virtual assistant Erica


Charlotte-based Bank of America Corp. (NYSE: BAC) is facing a trademark lawsuit over its use of Erica, a virtual financial assistant it rolled out this year.

Erica is powered by artificial intelligence and accessible through BofA's mobile app. It helps customers check balance information, manage spending, transfer money and set up in-person appointments. BofA launched Erica in March and completed its rollout to all customers this summer.

Challenging BofA's Erica trademark is Erik Underwood, a Colorado…

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