Best practices for overcoming total quality management challenges, according to a construction pro (video)


Jon Herring, quality control director of VCC, discusses the importance of quality control on every project. Total quality management ensures a project plan is in place and its key players understand their responsibility. Once construction begins, the team is on the ground to ensure that what was agreed is happening and there is a real-time feedback loop of understanding the consequences of decisions. Quality control has become more complex with the changes in the supply market. Each time a substitute…

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