Bank of America Corp.'s virtual financial assistant, Erica, hit a milestone this week by reaching 1 million users.
Erica, an artificial-intelligence tool that can be accessed through the Bank of America (NYSE: BAC) mobile app, was rolled out in phases across the country starting earlier this year. The final state to receive Erica capabilities was California.
"As we continue to advance our work on AI-driven developments, it is important that we listen to our users today and further enhance Erica…