In our personal lives, we understand that good communication is the key to success in any meaningful relationship. We engage one-on-one with those close to us – like our spouse, children, or close friends – because communication keeps our relationships afloat.
In the workplace, though, face-to-face communication is harder to come by. Research tells us a typical worker receives 120 emails per day on average. Most misunderstandings stem from the written word replacing a phone call or in-person…
