With today’s economic and social pressures, employees now have different expectations from their work and benefits. They want more, and small businesses are feeling the pressure to rethink their strategy for attracting and retaining talent in a competitive labor market.
To build a best-in-class member experience, a focus on making health care more personal with a simplified end-to-end approach works to help members find quality care, manage health care costs and deliver a whole-person approach.…