The Kansas City Business Journal recently brought together four top nursing officials who talked about how the pandemic has impacted health systems, what to expect for future care, and how hospitals plan to serve an aging, anxious and demanding population.
When Amber Boes graduated from nursing school almost 20 years ago, she was told that 2020 would bring the largest nursing shortage ever. Of course, no one then knew that the year also would bring a pandemic.
“It really put us in a difficult…