The members come first: Prioritizing the member experience at SECU


From the start, SECU has been about its members: meeting their needs, preferences and expectations. As a member-owned financial cooperative, putting members first is the key to SECU’s success.

“A cooperative like our credit union is member-owned, and because it's member-owned, it's important for us to make sure that every decision that we make as board members and as staff keep members’ interests and concerns at the center of everything that we do,” said McKinley Wooten of the SECU Board…

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