When Tim Mislansky visits employees at Wright-Patt Credit Union member centers, he asks a simple yet evocative question: Has anyone had a member cry in their office? Not for something bad, but because the credit union said "yes" to something they didn't think was possible – like getting a loan to buy a car or send a child to college. Such empathy with members – how the credit union refers to its customers – is at the core not only of Wright-Patt Credit Union, but also Mislansky, the credit union’s president and CEO. That’s why Mislansky is the Dayton Business Journal’s Executive of the Year for 2023.