Since its inception in 2003, Brightway Insurance has grown from three employees in one office to 118 offices in 11 states — not to mention being the first insurance company to nab the No. 1 spot on Forbes’ The Best Franchises in America list for 2015. We chatted with founder and Chairman David Miller to better understand Brightway’s rapid growth.
How long have you been in the insurance industry, and what are the biggest changes you’ve witnessed?