No visit to Crosstown Concourse is complete without taking a moment to marvel at its architectural centerpiece: the colossal atrium overlooked by nine stories of cascading balconies.
Where once employees and customers of the towering Sears, Roebuck and Company distribution center and retail store bustled about in cramped, crowded spaces, the visionary architects at LRK of Memphis and Dialog Design of Canada saw the potential to create a welcoming, light-drenched modern space — a wow moment, if…