BB&T CEO addresses the system outage that hit the bank in February


A system outage that caused many of BB&T Corp.'s banking services to be unavailable to customers earlier this year was caused by an equipment malfunction, said CEO Kelly King during a conference call with analysts.

The outage, which hit in February, caused services, such as digital banking, ATMs and mobile apps, to go offline. The hiccup occurred on a Thursday afternoon and was mostly fixed by the next day, King said.

"It took a little bit longer for some of the wrinkle to work out but it was…

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