A huge investment in its card platform resulted in a Kansas City bank becoming one of the fastest-growing card partners for Visa in the U.S.
UMB Bank's growth with Visa stems from taking a step back to study the customer experience being offered to gain a fresh perspective, said Brian Hutchin, director of corporate, treasury and card sales. The bank then created a best-in-class payment platform that was easy to use and offered customers better efficiency and value. UMB developed it in partnership…
