Study looks into how technology transformed the quick service restaurant industry

In order to attain a detailed understanding of how franchise systems make decisions to implement technology programs that benefit all franchised units, and how technology implementation standards have changed throughout the pandemic, Comcast Business and FRANdata partnered to conduct a survey across franchise brands in the quick service restaurant (QSR) industry to gain further insight into technology’s impact on the businesses.

On average, franchise systems from survey respondents operate approximately…

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