Taking a holistic approach to cost management


In my 30-year career, cost has always been an issue and concern among employers. As health care costs have increased, it’s become even more top of mind. When I first started in this business, we’d meet with employers’ human resources department to discuss health benefits. Now, the chief financial officers, chief operating officers and chief executive officers are at the table, because health care costs have risen so much. For many, it’s the second or third largest line item on their operating…

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