Back in the 1980s and early 1990s, consumers looking for a local business typically did two things: They thumbed through the Yellow Pages for a name and address and they pulled a map from their glove compartment to figure out how to get there.
Later came handy online tools like MapQuest, which charted routes to given destinations — typically printed at home and spread out on the passenger seat in hopes of being able to consult the turns while driving.
Today everyone uses smartphones to search…