For many businesses, the shift to digital sales, payments, and other processes wasn’t an option in 2020: It was a survival strategy. Even so, just how far a particular business has gone toward digitizing financial processes varies wildly by industry.
“When Covid-19 first hit, businesses suddenly started realizing, ‘We can’t get payments out. We can’t get payroll done.’ So, everyone started thinking about [digitization],” says Jason Cagle, head of Industry Specialization and Advisory…
