After Blue Cross and Blue Shield of Minnesota denied prolific Twin Cities real estate developer Kelly Doran a routine scan ordered by his doctor, the lung-cancer survivor demanded a meeting with the health plan’s CEO. Doran, who until recently was CEO of Doran Cos., soon discovered he was far from the only employee at his firm to have a medical procedure denied by Blue Cross.
Blue Cross sent a junior team of account executives to meet with the developer instead, Doran said. The meeting proved…
