Mortgage Blog
UNC Health, UnitedHealthcare dispute could impact 200,000 patients
A contract dispute between UNC Health and one the nation's largest health insurers could affect thousands of patients.
Education, health care lead job growth in Tampa Bay
The Tampa Bay area added more than 100,000 jobs from 2021 to 2022.
Memorial Healthcare System names CEO of Hollywood hospital
He was previously an executive with a Central Florida hospital.
Stephanie Argentine wants to demystify startup investing in Buffalo
Startup investing is less daunting than it appears, according to Stephanie Argentine. She hopes to help others learn that.
After rebranding, Cambridge biotech Astria licenses dermatitis drug for $320M
Just over two years after it rebranded as an allergy and immunology company, Astria Therapeutics is adding a second drug to its clinical pipeline through a $320 million deal with another company.
South Shore Health names new CFO
Stephen Jenney was previously CFO at a large physicians organization in the area.
Mercy Flight invests more than $9M for fourth helicopter
Investment of $9M expands emergency services access
The benefit of virtual first health plans
During the early months of the Covid-19 pandemic, the future of telehealth arrived seemingly overnight. As providers transformed their model of health care from in-person to virtual, health plans took notice and got to work.
Virtual first plans give consumers affordable access to virtual care options. While each plan boasts its own set of offerings, some plans can include access to symptom checkers leveraging artificial intelligence, routine wellness care, chronic condition management, behavioral…
Customers will switch banks due to poor service. Here’s how AI can help
In an uncertain economy, banking customers want clear guidance and familiarity from their financial institution — and they’re not afraid to move their money if they’re not satisfied. Improved customer service in banking should be your focus, as people have grown to expect easy digital services and personalized support from their bank. Artificial intelligence (AI) can help you meet those expectations – anytime, anywhere, and on customers’ preferred channels.
In the last year, we found…
Survey: What customers want most from their financial institutions
Wouldn’t it be great if your financial institution knew what you needed — before you needed it? One of the biggest financial services trends we’ve seen recently is that people want a steady hand to guide them in money matters. According to our latest study, while 73% of consumers surveyed said they expect their financial institution to anticipate their needs, only 37% said theirs do.
We asked more than 6,000 financial consumers worldwide about their expectations, experiences and desires to…