Citizens Bank is investing in its technology as it looks to grow the financial institution four years after going public.
Citizens Bank is the second largest bank in the Albany region by deposits. Bruce Van Saun, chairman and CEO of Citizens Financial Group, told the Albany Business Review in a recent interview that becoming more digital is one of the biggest challenges and focuses for 2019.
"Customers' expectations about what they want from their bank and how they want to access continues to…
